Licensed users
What if I forget to remove license?
Use this procedure to reactivate lost license on original computer.
If required, replace broken part with new one and reinstall required software including our product.
- Login to activation center.
- Select appropriate order and click on license update button.
- Set new Site code and Machine ID values, check "I don't have valid removal code" (removal code field will be grayed afterwards) and click on 'Update license' button.
Our activation system will be able to determine if new site and machine id codes are from original computer. In case too many hardware locking parameters are different you will be asked to contact support department.
If required, replace broken part with new one and reinstall required software including our product.
- Login to activation center.
- Select appropriate order and click on license update button.
- Set new Site code and Machine ID values, check "I don't have valid removal code" (removal code field will be grayed afterwards) and click on 'Update license' button.
Our activation system will be able to determine if new site and machine id codes are from original computer. In case too many hardware locking parameters are different you will be asked to contact support department.