Each user is entitled to free technical support for a limited period of time from the ordering date. The lenght of initial period of free tech support is defined in ordering terms and conditions.
Technical support and updates subscription (tech support) includes:
- Free technical support.
- All program updates released during subscription period.
- Free replacement activation code in case of computer loss or any similar major incident.
- 24/7 access to our online activation center where users can manage their licenses.
Please see our Support SLA for detailed information about tech support.