This page is used for managing orders for your clients.

All orders can be filtered by date (period), order status (all/active/disabled), Product, Client (by using customer id) or by Order ID.

By default, all orders for current month are listed in main table.  Default period can be changed in admin interface options.

Activation center: Orders

- Delete Order from database (you will be prompted before actually erasing order from database)

- View Order details.

- View Client details.

- List all licenses for Order.

- Add new license for specific order

General settings

ACEN: Orders: Details: General
Order IDUnique Order ID (integer value)
Client IDClient ID
ActiveOrder active/disabled flag. Order can be deactivated for various reasons (refund/chargeback). Client will not be able to manage licenses for deactivated orders.
DateOrder date
UpdatedUpdated timestamp
ProductSelect one of available products from dropdown (only active products are listed here)
NoteCustom order note
Visible in client interface

If enabled, order will be displayed in client interface. (default)

If disabled, client will not be able to see this order in the list of his orders. This also means that licenses for such order can be managed by ACEN administrator users only.

Client can manage licenses

This option will be available only if "Visible in client interface" option is enabled.

If enabled, client will be able to manage (add, remove, transfer or reactivate) licenses for this order. (default)

If disabled, client will only be able to review licenses for this order and send activation emails.

Serial number

ACEN: Orders: Details: Serial number

- Validate serial number. Serial number is automatically validated before order update or before adding new order.

- Set default order features accordingly to features stored in serial number.

Serial number settings are not visible in case serial numbers are not enabled for appropriate Product.


Activation center: Order settings: Subscription settings

Subscription will be automatically enabled for new Orders for products with Subscription enabled and Subscription expiration date will be automatically set accordingly to defined initial Subscription period settings.

If Subscription is enabled, Subscription expiration date must be set.

Payment information

ACEN: Orders: Details: Payment


Purchased (lic)Number of purchased licenses
Granted (lic)Number of granted licenses
Payment typeType of payment (credit card, wire transfer...)
ResellerReseller name
Net salesNet sales (currency)
Net discountNet discount (currency)
Service feeService fee (currency)
VATVAT (currency)
Total salesTotal sales (currency)
RefundedSelect if order is refunded
Refund dateDate of refund
Refund amountRefunded amount (currency)
Charged backSelect if order is charged back
Chargeback dateDate of chargeback
Chargeback amountAmount (currency)

Custom counters panel

acen custom counters

Custom features panel

Activation center: Custom features

Custom data panel

Activation center: Custom data